Wolken ServiceDesk Sources

Wolken ServiceDesk provides three pipeline sources for ingesting knowledge-base articles, end-user service catalog forms, and incidents or service requests. Choose the source that matches the records you want the pipeline to process.

Wolken Knowledge Base

wolken_kb

Ingest knowledge-base articles from a Wolken ServiceDesk instance.

Wolken Forms

wolken_forms

Ingest end-user service catalog forms from a Wolken ServiceDesk instance.

Wolken Tickets

wolken_tickets

Ingest incidents and service requests from a Wolken ServiceDesk instance.