Glossaries
Create and manage glossaries that map terms, acronyms, and abbreviations to their expanded forms. Agents can be reminded by glossaries to map domain specific terms to other terms.
Create glossary
Create a new glossary. A glossary is a reusable mapping of terms to expanded forms that agents use to expand abbreviations and acronyms in user messages.
List glossaries
List all glossaries available to the authenticated user.
Get glossary
Get the metadata of a specific glossary.
Update glossary
Update the metadata of a glossary.
Delete glossary
Delete a glossary and all its entries.
Upsert glossary entries
Bulk upsert entries into a glossary. Entries with existing terms are updated and new terms are inserted. The glossary index blob is rebuilt after the upsert.
List glossary entries
List the entries in a glossary.
Delete glossary entries
Bulk delete entries from a glossary by term. The glossary index blob is rebuilt after deletion.