Agent Connectors
Create and manage connectors that allow agents to receive events from external platforms like Slack.
Create agent connector
Creates a connector on an alias to receive events from an external platform such as Slack, Google Chat, or Zoom Contact Center, or to serve the embeddable widget. Sessions created through the connector are routed to an agent by the alias's policy.
List agent connectors
Lists all connectors on an alias, with optional filtering and pagination.
Update agent connector
Updates an agent connector's configuration, status, or other properties.
Delete agent connector
Deletes an agent connector and all of its configuration. The alias a widget connector fronts is operator-owned and is not deleted with it. The deletion is permanent.