Privacy Overview

At Vectara, we treat your data with the utmost privacy:

• We do not use your data or searches to train our models.
• We isolate all customer instances from each other.
• We build Vectara to protect and encrypt each corpus with distinct symmetric keys. If any individual corpus is compromised, the rest remain safe.
• We encrypt your data in-flight using Transport Layer Security (TLS).
• We encrypt your data on disk. Pro and Enterprise plan users can even create and manage their own encryption keys.

To learn more about how we approach security at Vectara, read https://vectara.com/legal/security-at-vectara/.