At Vectara, we treat your data with the utmost privacy:
- We do not use your data or searches to train our models.
- We isolate all customer instances from each other.
- We build Vectara to protect and encrypt each corpus with distinct symmetric keys. If any individual corpus is compromised, the rest remain safe.
- We encrypt your data in-flight using TLS.
- We encrypt your data on disk. Scale plan users can even create and manage their own encryption keys.
To learn more about how we approach security at Vectara, read https://vectara.com/legal/security-at-vectara/.