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Privacy Overview

At Vectara, we treat your data with the utmost privacy:

  • We do not use your data or searches to train our models.
  • We isolate all customer instances from each other.
  • We build Vectara to protect and encrypt each corpus with distinct symmetric keys. If any individual corpus is compromised, the rest remain safe.
  • We encrypt your data in-flight using TLS.
  • We encrypt your data on disk. Scale plan users can even create and manage their own encryption keys.

To learn more about how we approach security at Vectara, read